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Recent report shows public need training in conflict management

Posted by Tracy Seward

A Report by the RSA (Royal Society of Arts) suggests that members of the public should be given training in how to deal with anti-social behaviour including how to diffuse conflict. According to the report, this need has become more urgent following the police cuts in England and Wales.

The RSA, a charity who aims include trying to find “solutions to social challenges” say that last year’s riots “laid bare both the risks and strengths of self-organised citizen defence”. It goes on to say that there is, in fact, a growing interest in the idea of training the public in how to deal with aggressive behaviour and low-level crime on the streets.

According to the RSA, the training should include:

  • Self-protection and restraint – what physical steps to take to minimise the risk to oneself
  • How to “read” a situation – when to walk on by, when it’s safe to intervene or when to call the police
  • Conflict resolution and mediation – how to defuse an argument, forge an agreement and, where appropriate, give an apology

Click here for the full story.

For further information on the Praxis42 Conflict Management training call 0870 4464201 or click here for a demo of the course.

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