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Background

Caesars Entertainment EMEA (Caesars) is an innovative entertainment business which forms part of the Caesars empire with its flagship operations in Las Vegas.

It is committed to meeting its social responsibilities and compliance obligations with its business excellence, and has been recognised by the industry, winning European Casino Operator of the year, two years running.

Casinos are regulated and receive a high level of attention from various enforcers. As a result, compliance and assurance management is central to the operations of the business which is guided by a department led by the Group Compliance Director EMEA.

As part of a business improvement programme the approach of employing an internal fire, health and safety resource was challenged and a different way of delivering compliance was sought.

The Role of Praxis42

Caesars selected Praxis42 on the basis of its experience of outsourcing, influencing leaders and the ability to offer both strategic and tactical support for the business.

Praxis42 were selected to undertake a review which involved working with the senior management team to understand what they wanted to achieve, how they could measure performance and how assurance could be achieved in a way that fitted the culture.

The outcome from the review was to take a fresh look at how fire, health and safety competent support could be provided by a business partner approach, developing into strategic support, working closely with the board of directors and governance team.

“The Praxis42 team are consummate professionals and are dedicated to Caesars’ success across the EMEA.

An outsource model in compliance and assurance gives the business the opportunity to tap into a depth of competent resources which is not possible in a traditional in-house model. It also offers the ability to flex up and down as required and provides the opportunity to gain insights and efficiencies that come from an established consultancy.”

Ann Sullivan, Group Compliance Director EMEA

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