INTRODUCTION

The workplace can present some hazards which are not initially apparent, and which are the result of what should be obvious unacceptable behaviours.

Some recent statistics show that there are over 600,000 incidents of verbal and physical abuse in the workplace. Most of these are associated with workers dealing with customers, the general public or in a social care or support context however there are other incidents such as bullying and harassment that often go unrecognised or unreported which can be equally damaging to employee health and wellbeing

COURSE AIM

Our ‘Physical and Verbal Abuse Bullying and Harassment ’ eLearning course aims to give everyone the essential information they need to understand accepted definitions, signs and symptoms that victims might display and what actions to take. At the end of the course they will be able to:

  • define key terms used and accepted definitions
  • recognise common examples and perpetrators
  • identify signs and symptoms typically displayed by victims
  • know what to do following an incident

WHO IS IT FOR?

Everyone who needs awareness of what constitutes Physical and Verbal Abuse Bullying and Harassment and to understand what is acceptable behaviours.

HOW IS IT DELIVERED?

The course can be delivered online or through a computer network to their desktop or laptop or a device. The training can be completed at the learner’s own pace by ‘book marking’ and recording progress and returning to the training at a later stage. In delivering the training in this way the normal costs of training are reduced whilst still achieving the desired awareness and compliance with the organisation’s legal responsibilities.

COMPLIANCE RECORD KEEPING INSTANTLY SOLVED

An invaluable feature of Praxis42 eLearning modules is our learning management system called SHINE, our learning management system. This solves the problem of compliance record keeping by recording completion of modules and making them available for you to view and manage electronically.

COURSE DURATION

10 minutes bitesize learning course

COURSE SUMMARY

Physical and Verbal Abuse Bullying and Harassment from Praxis42 helps everyone better understand the issues, what isn’t acceptable behaviour and what to do if they believe they are a victim.

COURSE CONTENT

  1. Introduction
  2. Definitions
  3. Common examples, signs and symptoms
  4. What to do following an incident
  5. Where to find help
  6. End assessment

Screenshots (click to view)

Technical Requirements

Please read our eLearning Technical Specification for information about the technical requirements of our courses.